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 发表:2002/10/22 14:49:34 人气:76       
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4 tips for better communication（forward）
更好交流的4点诀窍
Knowing how to communicate your ideas clearly can make or break your success in the workplace. Get your point across more effectively by honing your skills with the following four tips.
1. Improve your writing
Whether you're generating letters, e-mail, memos, or proposals, good writing skills are key for workplace success. But since most of us lack Shakespeare's flair, the thought of writing can be intimidating. Online courses such as Executive English, Basic Grammar and Writing, and Effective Business Writing can help get your writing skills up to speed.
2. Train to listen better
Shhhhh! Sometimes the best way to communicate is to stop talking and start listening. Being a good listener is a must for a positive and productive workplace. In addition to helping you gain perspective and insight, listening can also make your colleagues feel valued, which in turn, may make them more receptive to your ideas. Fine tune your listening with training resources such as The Six Essentials of Effective Listening and Manage Better by Listening.
3. Refine your speech
We all know the frustration of blurting out the wrong thing at precisely the wrong moment. Awkward statements and ill-chosen words can make office interactions tense and embarrassing. Learning to speak well is especially important for presentations, meetings, and interviews. If you find yourself tongue-tied just a little too often, consider a course such as No-Sweat Speaking, Introduction to Public Speaking, Captivate Your Audience, or Powerful Presentation Skills.
4. Oh behave!
Understanding corporate codes of behavior is a crucial part of workplace communication. Among other things, business etiquette determines the appropriateness of both how and what you communicate. Brush up on your business finesse with classes such as Office Etiquette: What Your Mother Never Told You and Customer Response Etiquette.
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It is weak and silly to say that you cannot bear what it is necessary for you to bear...........
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